This 40-hour course explores conflict resolution, negotiation and mediation theory to provide an intellectual foundation for the mediation practitioner. Mediation skills will be presented and practiced to enable participants to gain competence and confidence in their capacity to serve as a mediator. The course will explore each stage of the mediation process and attendant strategies and skills, including: preparing for mediation sessions; determining the ideal mix of participants in each session; delivering an opening statement; listening effectively and translating hostile and adversarial communications into constructive elements of a collaborative process; constructing a thoughtful discussion agenda; generating movement; using a caucus effectively; drafting agreements; and closing the session. Lectures, discussions, demonstrations, exercises, and roleplays will be used to create a dynamic and memorable learning experience.

What you will learn: •A deeper understanding of conflict and alternative approaches to addressing disputes • The fundamentals of effective mediation practice • Diverse mediator orientations, goals and styles • Cutting-edge” issues currently debated in the field • The interplay of the legal system and lawyers with the mediation process • The impact of cultural and other diversity on conflict and conflict resolution • The ethics of mediation practice • What can and cannot, should and should not be mediated

Northwest Institute for Dispute Resolution Course Instructor: Kim Kovach University of Idaho College of Law May 18-22, 2009

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